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All sales are final, but if you have a concern with your order please reach out to us immediately. If you are given an exception to the return policy items must be in the original packaging, smoke free, and returned within 7 days of you receiving the package. You will be responsible for the return shipping and the original shipping cost will be deducted from your refund. Do not send any returns without written consent from InDe'B Quilt Shop. Thank you.